Need help with Schaller tuner replacement ASAP please.

Need help with Schaller tuner replacement ASAP please.

Hello EB Friends:

This is Byron Nemeth.

I just received my John Petrucci Majesty Monarchy 7 in Royal Red (Serial Number: M10429) and the Schaller tuner for the Low B (only) is not working at all, since this guitar is under Warranty how can a I get a replacement ASAP? Getting ready to tour and I need to get this fixed right away.

Can someone from EB on this forum help please?

And sending the guitar back is not an option because I need to to play it now for the tour that’s coming up.

And yes I did register the guitar for warranty with thru the website already on the first day if that can help.

Appreciate any help

Guitar Lessons Phoenix & Scottsdale Official Website 480.209.5309

read more

Source: http://forums.ernieball.com