TC Electronic Flashback x4 looping issue…

Flashback x4 looping issue…

I just bought a TC Electronic Flashback x4 and I am having issues with the loop function. It seems that my loop phrase gets cut off if it is more than one measure long. Which seems odd because I timed it and it is well under 40 seconds. It seems to cut off the first half of the first measure of my phrase. Is this a known issue? Or maybe it’s user error?

For a phrase in 4/4 I’m taping in on the very first note and out at the very last note. Is this not correct?

Please and thank you.

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