Wiretap USB and bluetooth fail

Wiretap USB and bluetooth fail

– Fails to power through USB cable (tried 2 different cables; both USB ports work to charge other devices).
– Attempted to update firmware but because it won’t power through USB, and manual says unplug everything to flash firmware, not sure if that worked.
– iPhone does not detect device on bluetooth (running iOS 11.0.3)
So, I can’t do anything until these problems are solved. Advice? Defective unit?

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Source: http://forum.tcelectronic.com