Majesty neck’s backbow without tension. It’s possible to do a refret?

Hello. I’m opening another thread because, as some of you already know, I bought a Majesty and I want to make sure everything is okay. I apologize if I’m being too annoying, but I know there are people here who know a lot and can help me with these questions. My luthier says the guitar is made in a very calculated way, since with the extremely low action it sounds and defines the notes perfectly. But he told me that by removing all the strings it’s impossible to keep the neck straight…

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