Flashback X4 Power Reset?

Flashback X4 Power Reset?

I have a Flashback x4 running into an isolated 1spot power supply 500ma.

I had been noticing it my presets were being reset and i recently figured out that if you press on the power input with the power adapter plugged in, you can feel a click and it turns off for about 3-5 seconds, then comes back on with the first preset engaged, but it’s not the same preset.

Is this a faulty power input? or another issue?

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Source: http://forum.tcelectronic.com