24D-device can not be recognized

24D-device can not be recognized

Hello everyone. I can not make Konnect 24D work with the latest SW Package. The installation proceeds as usual, but when I turn on the interface, a message is displayed that warns that the device can not be recognized. I have to work with version 3.3.0.15. Can someone enlighten me? Thanks.
Win 7 Professional, HP Laptop I7, Core 4Gb.

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Source: http://forum.tcelectronic.com