Majesty high E string bends – fret contact

Hi, Just wanted to check here before I write EBMM… There is an issue with the brand new Majesty. Just received it Tuesday. When the high E string is bent the tone dies quick because there is audible contact with some other fret (I think 23 or 24). This only happens with bends in the region of 12th to 23rd fret on the high E string. No other string buzzes or dies like this when bent, even with big bends.

When playing unplugged there is a distinct buzzing sound and the tone gets pinched off when bending above 1/2 step. Anyone know how to adjust this? I don’t really want to do a truss rod adjustment since the neck looks nice and flat. Maybe a saddle adjustment? Or, is something off with the fret height? I’ve never had a guitar do this in my many, many years of playing.