Need help with Schaller tuner replacement ASAP please.
This is Byron Nemeth.
I just received my John Petrucci Majesty Monarchy 7 in Royal Red (Serial Number: M10429) and the Schaller tuner for the Low B (only) is not working at all, since this guitar is under Warranty how can a I get a replacement ASAP? Getting ready to tour and I need to get this fixed right away.
Can someone from EB on this forum help please?
And sending the guitar back is not an option because I need to to play it now for the tour that’s coming up.
And yes I did register the guitar for warranty with Ernie Ball thru the website already on the first day if that can help.
Appreciate any help
Guitar Lessons Phoenix & Scottsdale Official Website 480.209.5309