Quintessence pedal DOA?

Quintessence pedal DOA?

Hi, just a quickie. Just received a new Quintessence pedal which seems to be dead. Tried it with my power supply and a battery, plugged guitar into mono input but no lights, nothing. The volume drops slightly when the guitar signal is routed through the pedal so the signal is going through. There isn’t a manual in the box. Is there anything at all I could have missed?

Thanks Dave H

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Source: http://forum.tcelectronic.com