All 5 Ernie Ball Music Man John Petrucci guitars I got through Long and McQuade were broken
The first EBMM guitar I bought was the JPXI at the Richmond Long and Mcquade. By far the most incredible instrument I’ve ever played. Unfortunately, the neck was on crooked. You could fit a credit card between the neck and body. I had to return it for another one.
The second one, the whammy bar had to be forced into the hole. Returned
The third one had the wrong neck, the knobs actually turned and hit the body. They were totally uneven. Returned.
The above 3 happened around…
Read more
Source: http://forums.ernieball.com